Last updated: April 27, 2025

Please read these terms and conditions carefully before using Our Service.

• Interpretation Capitalized words have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
• Definitions
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Country refers to: Spain
  • Company ("the Company", "We", "Us", “SI4M”, or "Our") refers to STOREIT4ME S.L., Calle Maresme, 59, Piso 0, 336, 08019, Barcelona, Cataluña, España.
  • Content means text, images, or other information that can be posted, uploaded, linked to or made available via the Service.
  • Device means any device that can access the Service
  • Goods refers to Customers' personal belongings stored, shipped, and handled by Us.
  • Orders means service requests submitted by You.
  • Promotions refers to contests, sweepstakes, or promotions offered.
  • Service refers to the Website and the associated logistics services.
  • Subscription means any paid plan granting access to Services.
  • Terms and Conditions ("Terms") means this agreement.
  • Third-party Social Media Service means services/content provided by external companies.
  • Website refers to STOREIT4ME, accessible at www.storeit4me.es.
  • You means the individual or entity using our Service.

These Terms govern the use of Our Service and form the agreement between You and StoreIt4Me. By using the Service, You accept these Terms.

You must be over 18 years old to use the Service. You must also agree to Our Privacy Policy.

StoreIt4Me services (“Services”) consists of the delivery of empty boxes and packing supplies to Customers' dwelling, and the pickup, shipping, storage, and delivery of the Customer’s possessions for a specified period of time. Our services consists of the delivery of empty boxes and packing supplies and coordinating the pickup, shipping, storage, and delivery of personal items using various third-party subcontractors selected by Us, such as moving companies, delivery companies, and storage facilities. We do not have liability for the acts or omissions of these third parties. We do not at any time take physical possession of your personal items.

PRICING. All prices and fees for our services may be found on our website www.storeit4me.es. Pricing for the services shall be in accordance with the pricing schedule contained on the SI4M website. Pricing is monthly and will be incremented based on how many months the Customer stores their items. However, SI4M charges the Customer for entire seasons: summer, fall, or winter each being (four months), payment is due in the first month for the entire storage period, exceptions apply.  Prices are subject to change without notice. The Customer agrees to pay the total cost of the services provided by SI4M based on the number and type of items tendered to SI4M at the time of pickup, the exact services to be provided, and the prices contained on the SI4M website. Minimum storage period is 4 months and the customer will be responsible for 4 months of storage regardless of the amount of time in storage, exceptions apply. The price for your service order on the date and time you place your order is the applicable price for your order. Fees for additional tasks outside of the normal practices and procedures may not be listed on the website. The amount of these fees will be determined by SI4M based on the type of service provided.

To reserve storage service, a non-refundable registration fee of €14.99 is required.

This fee covers system registration, reservation, and eligibility to receive packing supplies (optional). Registration is mandatory to book services.

You agree to provide accurate information. We are not responsible for any errors You submit.
 

ADDITIONAL REGISTRATION INFORMATION - 

The Customer agrees to pay a €14.99 Registration by credit card to reserve space for Services. This charge covers one (optional) packing supply kit at the time of sign-up, as well as pickup and delivery (to the same campus) on selected complimentary dates. Deposits are refundable only if the request for a refund happens prior to the shipment of their supply kit (or processing of that shipment). If no supply kit is ordered, refunds are available up to 30 days after those complimentary pickup dates end. The deposit will also be refunded in full in the event that We are unable to perform the services for the Customer for any reason other than the Customer’s willful acts to void the contract. Supply kits are only available while supplies last and are an optional part of the service. If a customer proceeds without enough time for the shipment of a supply kit, this will not entitle them to a refund of the registration. Returned shipments of supply kits will not result in a registration refund.

• Advance Scheduling: Special pickups or deliveries must be scheduled 7 days in advance, unless exceptions are approved. Special moves are subject to availability of moving staff.
• Customer's Presence: The Customer agrees to be present to receive the goods at the specified pickup/drop-off date, time, and location for the special drop-off service for all moves that we have not expressed otherwise.
• Changes and Cancellations: Changes to the previously scheduled move date or location must be communicated by the Customer to Us at least 72 hours prior to the originally scheduled special move date. Changes made within 72 hours of the special move date are not guaranteed and may be subject to an additional change fee. Cancellation without 72 hours notice will result in the forfeit of the special move fee and registration fee.
• Missed Special Move: If the Customer is not present for the scheduled special pickup/drop-off, the customer will be responsible for rescheduling for another available date. If this occurs the Customer will be responsible for paying the special move fee for both the cancelled move and the newly scheduled date (if applicable) prior to the execution of that move.
• Green Dates Exclusion: The complimentary "Green Dates" when free drop-off services are provided to customers. By requesting and agreeing to the special drop-off service, the Customer acknowledges and accepts the additional fee for drop-off services scheduled outside of the complimentary "Green Dates." This fee may be auto-charged on behalf of the customer to prevent delays or rescheduling.
• Liability During Pick-Up and Delivery Without Customer's Physical Presence: In the event that We picks up or delivers your items without your physical presence, We are only liable for the items when they are under Our control and possession, beginning when the items are picked up, and ending when the items are delivered.
• Storage Facility Access: Access to Our facilities and partner facilities will not be granted. 

Cancellation Policy:

• Free cancellation up to 72 hours before scheduled service.
• €50 cancellation fee if cancelled within 72 hours of service.

Missed Appointment Policy: If You miss your scheduled pickup or delivery without notice, a €70 fee applies, unless exceptional circumstances are approved.

Once the Customer has agreed to use our services his or her material delivery day is scheduled. The Customer should be present between 10 AM – 6 PM to receive the delivery or meet someone from the Our team to pick up their materials. We may contact the Customer via phone, email, or text prior to delivery to establish a more specific delivery time slot. If We establish a more specific delivery time slot, the Customer should be present during that time slot to receive materials. Should the Customer wish to not be present during the material delivery, they must communicate this via email at least 48 hours prior to delivery. Should the Customer elect to not be present during delivery, We will leave all materials outside of the entrance of the Customer’s residence. The Customer recognizes that We will not be held liable for damage or theft to their materials.
Our representative delivering the materials will indicate the amount of materials given on your contract. The boxes that the customer takes must be used for our program.
 

PACKING - You are solely responsible for packing any boxes. Parcels must be packed securely and designed to prevent breakage of content. SI4M will not be liable for loss or damage caused by improper packaging. SI4M reserves the right to reject any item submitted for storage if packages are considered unacceptable as to the way it has been packed or for any other reason. Each box and each item that does not fit in a box is a separate “Item” for the purposed of pricing the SI4M services as that term is used above. 

Prices are displayed on our Website and may be revised.
 

All orders will require a €14.99 registration cost prior to proceeding with the service.
Two plans available. 

1. Use more than 5 boxes or similar items and get 20% discount.

2. Use more than 10 boxes or similar items and get 30% Discount

All shipping costs will be paid by the customer.

Customer is responsible for the special move fee and any additional costs incurred for delivery of an item received after the designated shipping deadline. 

Payments:

• All services require prepayment.
• We accept Visa, MasterCard, American Express, and PayPal.
• By registering, You authorize Us to auto-charge your payment method for outstanding fees.

All charges for Services are due and payable immediately following the pickup of the Customer’s possessions. The Customer hereby authorizes Us to charge the Customer-provided credit card for the balance owed for the services rendered and any additional fees after the pick-up of Customer’s possessions. Checks or cash are not accepted. The Customer acknowledges that they remain indebted to StoreIt4Me for any balance owed on their account as a result of invalid credit card information, Our inability to receive credit card authorizations, or for any other reason, which prevents Us from being paid for the services and any additional fees.
StoreIt4Me reserves the right to hold the Customer’s possessions until payment has been received in full. The Customer acknowledges that their failure to pay their account in full prior to the delivery date could result in a change in the delivery date and the assessment of additional fees.

AUTO-CHARGE AUTHORIZATION - By accepting these Terms and using Our services, the Customer agrees to authorize STOREIT4ME L.L.C. to automatically charge the Customer's provided credit card for all charges related to the Services, including but not limited to storage fees, shipping fees, additional fees, and any other applicable charges. This auto-charge authorization shall remain in effect for the duration of the Customer's use of Our services. The Customer acknowledges that their credit card will be automatically charged on the due date for all outstanding amounts owed to Us and any applicable fees. In the event of a failed auto-charge attempt due to expired or invalid credit card information, Our inability to receive credit card authorizations, or any other reason that prevents Us from receiving payment for the Services, the Customer agrees to promptly update their payment information and ensure that We are paid for the services and any additional fees. Failure to do so may result in a delay in the delivery of the Customer's possessions and may incur additional fees as stated in Section 3: Pricing and Deposits. The Customer understands and agrees that they are responsible for any charges incurred on their account because of the auto-charge authorization, and they will not hold Us liable for any overdraft fees or other charges imposed by their credit card issuer or bank due to insufficient funds or any other reasons. If the Customer wishes to revoke the auto-charge authorization, they must provide written notice to SI4M at least 30 days prior to their next scheduled billing date. Revoking the auto-charge authorization may result in the termination of the Services and may subject the Customer to additional fees and penalties as outlined in these Terms and Conditions. By continuing to use SI4M services and accepting these Terms, the Customer acknowledges and agrees to the auto-charge authorization clause, as set forth above, and authorizes STOREIT4ME L.L.C. to automatically charge their provided credit card for all applicable fees and charges.

ADDITIONAL FEES. The Customer agrees to pay the following applicable fees as specified in this Section along with any additional costs associated with special service requests. The purpose of the additional fees is to compensate SI4M for expenses it incurs beyond those associated with the provision of services according to standard procedures.

Additional Fees include but are not limited to: Cancellation of special move within 72 hours – €50,  Customer Not Ready for Delivery or Pick Up– €50, non-complimentary move date (Black date) – €70, Late payment fee—€2/day after 15 days of invoice issuance, Abandoned or disposal of items- Cost of one month of storage for the specific item that has been abandoned or disposed of. Customer will also be responsible for any additional fees associated with the disposal of those items. Special shipping date - €70. Late Cancellation Surcharge- €50. SI4M Packing assistance (any items that need to be packed by our movers) - €70.

Prohibited Items: You must not store:

· Hazardous materials

· Cash, jewelry, or furs

· Perishables

· Liquids

· Important documents (e.g., passports)

Abandonment: Goods unclaimed 30 days after agreed delivery date are considered abandoned and may be sold or disposed of.

Liability Limits:

· €100 liability limit per item.

· Additional insurance is available for purchase at a rate of €1 per month for every additional €100 of insurance per item.

Force Majeure: We are not liable for delays or failures caused by events outside Our control (e.g., natural disasters, government actions).
 

STORAGE SERVICES -
A.   Scheduled Pickups and Deliveries. When you place your order for storage, you should schedule your preferred pick-up date.
The Customer shall present pre-packed goods to Us at the time of pick-up. Failure to be present at scheduled pick-up time may result in Rescheduling or a Cancellation Fee of up to €70. Should the customer leave their boxes unattended for pickup, the Customer recognizes that SI4M will not be held liable for damage or theft to their belongings. Pick-Up at non-scheduled times may be available for a fee as discussed in the Pricing section below.
B.    Storage. Your Items will be stored at a third-party climate-controlled storage facility selected at the sole discretion of SI4M. A "climate-controlled facility" does not mean the facility is air-conditioned. A “climate-controlled storage facility” is a storage facility with ventilation that maintains a reasonable temperature for storage.
 

1. Registration Refund. Registration fees will only be refunded if the cancellation request happens at least 72 hours prior to the pick-up date. Refunds will not be given once a supply kit is processed for shipping.
2.Special Move Request Refund. Special move requests will only be refunded if the request for cancellation happens with at least 72 hours notice of the requested move date.
3.Supply Kit Refund. Refunds for additional supply kits will only be refunded if the request for cancellation happens prior to shipment processing. Same day cancellation will not be allowed.
 

LATE CANCELLATION SURCHARGE. All moves cancelled without at least 72 hours notice will be subject to a 50€ cancellation surcharge. This surcharge will be due at the time of cancellation.

User Content: You are responsible for Content you upload.

Intellectual Property Infringement: We respect others' IP rights. If You believe Content on Our Service infringes Your rights, contact: support@storeit4me.es 

DMCA Notice Requirements:

· Signature (physical or electronic)

· Description of copyrighted work

· URL/location of infringement

· Your contact details

· Good faith belief statement

· Statement under penalty of perjury

We will act on DMCA notifications appropriately.

If a shipped item is missing or damaged, WE will pay up to the amount of coverage selected for that item. All items are covered up to 100€ for no extra charge.
Items will be covered up to the total value or the total amount of insurance selected for that item, whichever is less.
If an item is damaged, WE have the right to pay to repair the item if the cost of repair is less than the cost of replacement.
WE will not be responsible for damage to items that happens prior to receipt of the item. If damage happens during shipment, the customer will need to discuss compensation directly with the shipper.
If damage occurs to a package shipped with an Our label then We will file a claim on behalf of the customer.

 

LOST OR DAMAGED ITEMS - We will be liable to you for any Items up to the amount of €100 unless additional insurance is added at signup. Additional insurance must be added to qualify for any payment over €100. You agree that the released value of all Items is no greater than €600 and that Our liability on any Item is restricted to €600 or the maximum amount of added insurance.
We will have no liability to you for any Items that do not have clear indications of physical damage to the exterior. We will not be liable for internal damage that is concealed within its outer packaging.
Any lost or damaged items must be reported to Us within twenty-four (24) hours of delivery. All claims must be filed directly through the customer portal for review prior to receiving compensation. For loss of stored packages, the Customer must notify the SI4M representative of the missing item at the time of delivery of the other items and sign the delivery receipt amended for the lost package. The missing items must be noted on the form and signed off by the SI4M representative. After reporting, you must file a full claim with SI4M within three (3) days after delivery. Claims not filed within three (3) days post the scheduled delivery time of the missing item, or the actual delivery time of a damaged item will be considered waived. All completed claims will be processed by SI4M and a response issued within thirty (30) days from its receipt of the Claim Form.
Upon approval of the claim, SI4M will disburse the payout back to the credit card on file. SI4M will pay out the lesser amount of replacement or repair. Shipped items will be subject to the insurance of the shipper or carrier. SI4M will file shipping claims on behalf of the customer directly through the carrier.

The Service is provided "as is" and "as available" without warranties of any kind, unless required by law.

These Terms are governed by Spanish law.

We prefer to resolve disputes amicably. Please contact Us first to seek resolution before pursuing legal action.

If any part of these Terms is deemed invalid, the rest remains fully enforceable. Failure to enforce a right does not waive future enforcement.

We may update these Terms. Material changes will be announced 30 days prior to taking effect. Continued use of the Service constitutes acceptance.

· By email: support@storeit4me.es 

· By phone: +34 639 614 137

Thank you for choosing StoreIt4Me!